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So my girlfriend and I recently rented a van for vacation from AVIS in Albany, NY. Our plans were to drive from NY to Ohio to pick up my Aunt and then from Ohio to Florida. On our way to Florida after putting only about 700 miles on the van it started shaking at certain speeds, it would settle out around 64 MPH. At one point it started shaking so violently I could not drive it. We pulled over on the interstate and was calling Avis to try and find out where we could get another vehicle, after getting the run around from different locations a vehicle was located in Knoxville. While sitting on the side of the road I just happened to look at the right rear tire and to my absolute amazement I saw the steel belt showing at two different spots on the tire. I then noticed there were 4 different tires on the van. We get the van to Knoxville and we deal with a very friendly gentleman there that set us up in a 2016 Ford Explorer. The rest of the road trip went off without a hitch. Now I get back to Albany, NY and ask to talk to a supervisor. I asked her what was inspected before they allow vehicle to leave. She said everything. So I said everything including tires, and she said yes. It was at this point I show her pictures on my phone of the tire. I told her that AVIS put the lives of 4 people in danger by letting that vehicle pass their inspection in Albany, NY. She took $200 off the bill, and since it was at an Airport I decided not to make a scene. So what this supervisor is basically saying is that the danger Avis put us in is only worth $200. I am not finished with Avis., No, nothing happened, but it could have. And I know what happens when you are driving 65 MPH and a tire blows. Avis you are disgusting and I will NEVER rent from you again. My next step is to call your corporate office until I have the opportunity to speak with the CEO/President of your company. I have pictures but this site won't allow me to post. I am seriously thinking about calling the local news and doing a story, then call a national news outlet.


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