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Original Comment Yesterday, Sunday, 11 Sep 2016, I did not receive the news section of my paper, WA Post Acct 34795936. I send a missing section of the paper complaint, not the first time, to the automated WA Post subscription on the website at 8AM. The system responded that a news section should arrive by 11AM, Sunday. At 11:15 AM I called to check on status. The person at the help desk was not helpful due to her thick accent. I could understand maybe one word out of five. I asked to speak to a supervisor who told me that I missed the 11 AM deadline to get a replacement that day. Strange since I reported the problem at 8AM. He told me a replacement would be delivered on Monday morning. Well, it is now 1 PM, Monday, and no replacement paper came. NICE SCAM BOYS, a lot of excuses and no action, and I paid full price for 1/2 of a Sunday paper, no wonder your paper is going broke. I am totally dissatisfied with this sloppy mismanagement.

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