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Original Comment I just sent this message to one of your customer service workers, after his unapologetic response to my order not being filled:<br /> <br /> Derek,<br /> <br /> Yours was a partial and unacceptable answer. Why was my order unfulfilled? You ruined an important occasion for me and embarrassed me in front of my friend. I had to ask her if she received flowers, knowing full well that she would have thanked me upon receipt. I was commemorating the birthday of recently deceased precious daughter, and I trusted you to fulfill an obligation. All you can say is that you will refund my money? What the hell kind of business response is that? I will ensure that this episode is known as widely as possible - steer clear of Teleflora.<br /> <br /> Shameful customer service!<br /> Alyson Race

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