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Original Comment First of all I need state I'm not a whiner--I don't whine about not getting a pretzel, a hot dog or Coke, long lines at the check out or a shortage of flat cars. I don't care if the store manager is on the floor or in his/her office. However, when I place an order on samsclub.com for 2 laptops three times and each time I receive the wrong laptop, it upsets me. After spending numerous hours on the phone with Sams Club help desk trying to resolve the problem with nothing to show for it, it upsets me. <br /> Ordinarily I would simply go to another vendor and purchase the laptops, but this experience with Sams Club has become a challenge--not to mention each laptop had a $230 savings. If I were a suspious person, I might think Sams Club delibertly sent me the wrong laptops (a far inferior one, at that). But I'm a very patient and persist person. The help desk number is toll free and I get to bug them quite often.

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