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My name is Kenneth S and I would like to express my deepest concerns of how I was mistreated by your pharmacist Darrin Mizo at the Sam Club Pharmacy in Honolulu at 750 Keeaumoku Street Honolulu. Store number 4755<br /> I'm 72 years old male, I don't smoke, drink or use any recreational drugs. In 2002 I got in a very bad bicycle accident and since then I had 11 spine and hip surgeries. I have 10 screws and rods on the back of my neck, a plate and 4 screws on the front of my neck. I have 6 screws and rods on my lower spine and an artificial right hip. I recently went through some surgeries to put spacers in between my vertebrae in my lower spine. My spine and shoulders are filled with arthritis and I have degenerative disc disease. I'm in constant pain. Over the years the doctors have tried numerous procedures in which to relieve the pain. Some have worked but none of them eliminated the pain. They tried different drugs and always came back to hydrocodone. It seems this worked the best. My doctor just had me try Percocet but that made me depressed and I had a hard time eating because I would get sick. I'm in constant pain but I live with it and never slow down. <br /> I've been going to Sam's Club Pharmacy for over 10 years and always get the same prescription filled every month. Hydrocodone 7.5 , 180 count. I take 6 pills a day. I also get 30 Xanex that help me sleep at night. I don't abuse and of my prescriptions and have a very difficult time with pain if I don't take them. I liked going to the pharmacy, I know all the fine people who work there. I don't know Darrin Mizo and he doesn't know me.<br /> The other day I went to get my prescription filled and the pharmacist Darrin Mizo said because of all the opiate problems he wanted to review my prescription. I said ok and I explained what I just wrote. It seemed like he wasn't even listening to me. He just kept asking if I tried any other pain medicine. I told him I do exactly as my doctor tells me to do. Then he asked me why I didn't try different drugs for pain. Again I said I only do what me doctors say to do. I asked him to call my doctor or Queens Medical Center or my neurosurgeon. He ignored me. Then he looked at me and said &quot; I'm going to ask you a question and this will decide if I will fill your prescription or not&quot;. He said,&quot; will you be willing to try any other drugs for pain relief&quot;. I said I would try anything to help but I'll only do as my doctor tells me. Right now hydrocodone works great and it does the job. My feeling is why change if everything is working great. But it's up to my doctor on what to do. He then said, &quot; with that answer I'm not going to fill your prescription and that was the end of it.<br /> I took my prescription to another pharmacy, they called my doctor and filled it. <br /> I believe the intention of Sam's Club Pharmacy is justified in making sure the drugs are not abused. I also believe common sense should be used by the pharmacist making this decision. If they think there is a problem they should a least call the doctor and make any suggestions to him. I think is extremely unprofessional for a person to sit with me for 2 minutes and try to understand all the problems that I went through then make a decision on how I answered a question. I don't write the prescriptions, I'm not a medically trained professional and I don't have the knowledge of all the products on the market. I do know we tried many, many things to relieve the pain. I do know I have great doctors who have all the training, knowledge and experience to help me. I also know they would never let me abuse any substance.<br /> I hope this helps in training your employees to make sure to check with the patients doctors and discuss everything before they decide not to fill a prescription. You can't deny a person their medication because you didn't like the way they answered a question.


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