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Obviously you pay no attention to averse comments already posted or things would have improved!! I have been trying to get an appraisal and description card for a $1600 ring purchased at the Meridian, MS store. I have spent several thousand dollars on jewelry in the past couple of years and expect better service than this!! They won't answer the phone most of the time and when they do they put me on hold for 20 minutes!! Sam Walton would turn over in his grave at the total lack of customer service! Shame on you!!


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