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Original Comment We have owned 6 Toyota's for over 25 years:4 Sienna's, 2 Camery's And we bought our son a civic. Now that we are aging we decided to buy a Subaru because of your reputation for the safety and quality. My husband decided after putting almost 200,000 miles on his car it was time for us to replace it with your highly recommended, by our friends, Subaru Forester. My husband picked it up from the dealer on March second driving one mile and as he discovered entering an unmarked exit of an interstate totaled the car. He was fine thank God and the construction truck parked on the side of the road as well, but our brand new Fotester's back window and roof accordianed when he backed up. The car was totaled according to everyone. Our $4 ,500 down payment was lost to us according to your dealer. After an incredible delay blamed on Covid 19 everyone has been paid by the insurance ,But now we don't have our old Sienna, our injured Subaru Forester but more importantly any part of our down payment of $4500.00 so we can replace the absolutely brand new Subaru Forester which we plan to love till our deaths. Love is your motto .Now we retirees in our eightees gave most of our retirement money to the down payment on a car we hoped would see us through our last years knowing it was the last car we would be able to buy. I would like very much to see some of your love and generosity along with all those during Covid 19 help us solve the sad situation we are in. Just one mile he drove in the new car. And we don't have a nice new Forester or money to consider buying something else.

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