Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I visited your store on West Alabama in Houston, Texas at about 2:00 pm Today and temperature is in the high 90's and I had to wait 25 minutes in the heat. I am a senior 76 years ago, I also am handicapped I have permanent handicap plates on my car that identifies me as such. I always use a cane. When I spoke to the store captain, Mr. Fuller why I had to wait 25 minutes and he told me that I could come back between 8:00 and 9:00 when the seniors are allowed in without wait time. I told him but I'm handicapped and he insisted that I still had to wait my turn in line. Inside the store there was a line of at least 20 persons waiting to checkout. Which means I would be in the store another wait. He sat me in a chair and I felt like I was in "Time Out" waiting for my turn to check out. What is Trader Joe's handicap policy? I want to know if Trader Joe's is following the Federal guidelines regarding handicap customers. I just wanted to buy 4 bunches of flowers. Could the captain just said come in and get your flowers and leave and he would have had a happy customer. I left almost in tears. Please feel free to call me regarding this incident.

Feedback

Your Name

Your Email

Verification