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Original Comment Hi, my name is Yvonne Washington -LeFlorie. I am an AVID Kitchen Aid toaster oven-appliance user ! I have been since I purchased my first toaster oven over 8 years ago, I believe. In January of 2020, I replaced my old toaster oven with the EXACT same model after my daughter had allowed melted pizza cheese ? to drop down on my burner and TRAY making it look yucky ( she's a pizza lover). So I decided to replace it with a brand new one. Soon after I purchased it, I promise I noticed a click click clicking sound each time ( and I STARTED to return it -dang) EVERY tTIME I used the "bake" option, because I RARELY eat "toast" - not a bread fan. My newer oven has gone OUT, but the pizza burnt droppings of cheese one STILL works! They say older products last longer. But I teach 105 Middle School children - remotely. By the time I researched to determine the date I purchased it, I became horrified! I put moose my oven BAKING function has been not working for at least a month! I am a 52- year old veteran teacher who would not waste time to fabricate anything! Is there ANY way that you can replace or repair the toaster oven baking function for me. I bought my unit on January 1, 2020. My number is 773-301-4789.. please be fair and "save a teacher "... Model number KCO253CU . Purchased from Best Buy . UPC - 883049422909. Picked up in Highland Indiana . Site to Store. By the time I am done teaching 4 separate groups of more than 25 students in front of a computer I am too tired to look at a sceeen. I finally located my "orders" from Bedt Buy after a month, and today is the 7th of January. In spite of all that we are going through with this pandemic and everything else, I ask of you to please extend the normal warranty to an honest and essential consumer, Kitchen Aid? I have proof of purchase and pictures of BOTH the old yucky one and my well-kept newer non functioning on BAkE mode-one?

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