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I took my car in to service to classic cheverlot in sugar land on the fifth to recieve and inspection on my vehicular and to get a bulb in my passenger side head light I left my car with service person Gilbert I called him on the 6 th to pick up my car because he stated when I drop it off I had a lot of cars in front of me called all day left messages he never called I would have had to catch a Uber to pick my car up so I wanted to be for sure it was ready Gilbert never returned my call on the 7 I called early in the am I got Gilbert he says I have good news and bad news I had to put another part on ur car to pass the inspection and labor I said I'm to him who authorize that he said no one I didn't have a number on u which is not true so I was angry then he said is there something wrong with ur transmission I said no my car runs well he start saying we had to push it in the bay to do the inspection when they finish it cranked and I drove it to see was everything fine he says yes it okay u can come pic it up I said nothing is wrong with my transmission I go to get my car my bill is higher and he brings my car around inspected and says it okay I drive off not a block my car wouldn't go I stuck in the middle of a hey 90 busy had a bad encounter with a raged driver cause I couldn't move my car someone call the cops I didn't have my phone at all so I had to run across the highway to get to a Dairy Queen to call for help neitherless to say I just had a pace maker Surgery and I have major issues with my legs I call back to classic and Get Ronni Caldi who was really rude to me on the phone and spoke to me like I was trash I asked him not to be mean to me I was stranded and cold I had to call back to dealership to speak to a reciptionist name Sonja was very nice to me and got me another manager name Denise in customer relation whom did an awesome job I picked this car up at 11:30 or 12 I didn't get help till after 400 pm that was the worst experience of my life mrs Jeanie did everything to get my car back we went to office we video recorded the conversation because they have been dishonest so we have mr Ronnie on tape add mitt if he just place part on people cars without there permission and other stuff was said so we have prof on them then after we left he called me at around 410 pm saying he have read all my comments on the page and got all my emails and he ain't fixing my car it's going to be 4600 they have lost they mind I went in for a bulb and a inspection and come out with this he then said come and get ur car I will not pick up the car I will seek legal help and will file on this company I contacted David alexandder no reply and several other manager and I get this rude mean racist man Ronnie I ask that he not contact my home anymore because of how is talking to me


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