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I was so looking forward to my pizza this evening. My order was completed online and paid for online...with the usual 20% tip. My total came to over $30. One of the ingredients was green olives...it was listed on the menu. I do not like black olives...I think they're bitter. My problem tonight could have been avoided but no, I had to take what they gave me...black olives.<br /> I called (FOUR TIMES) the Pizza Hut at 7017 Kingston Pike, Knoxville, TN to ask why my order wasn't correct. On the 4th call it wasn't put to a busy signal. I finally spoke to someone who told me they haven't had green olives in years. But there it is on the menu. When I said it is listed on the menu he immediately handed off my call to a young lady who sounded like she was still in high school. So, I went through my story once again. She said they didn't have green olives and hadn't had them for several years. At least their story is consistent! <br /> After repeat said the same thing as peat I ask why it's on the menu. No answer. We sat there in silence for quite awhile. She finally ask me if I wanted her to remake my pizza. I told her no that it would take too long. The one question I should have ask her is, If you had my phone number on the order why not call me? But we all know hindsight is 20/20.<br /> So, I'm very disappointed in my meal this evening because I paid over $30 for dinner and have had to pick at it to remove the black olives. My thought is to either fix the menu, make sure all locations have all the ingredients, or CALL the customer since you require a phone number.<br /> You have to laugh at the irony of this post...my verification code is HSVX. <br /> GEEZ Louise!


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