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When my husband and I moved to Charlotte, NC, we bought our new condo. Shortly thereafter 5/3 built a new branch in a new shopping center right across the street. That branch became our bank. Approximately 13 years later my husband had died and I moved to Alexandria, VA, where there were no 5/3 banks and I joined another bank!. During my 5 years in Alexandria, I continued to receive emails from 5/3 reminding me it was time to make a payment to the utility company. I called the bank several times so that mistake could be corrected. Each time I never got an answer but was assured that it would be taken care of. Not. Fast forward. I just moved to Marietta, Georgia, and, yes, 5/3 has followed me with the same reminder. More than anything, it is VERY ANNOYING. And, I think 5/3 NEEDS TO FIX THE GLITCH IN THEIR SYSTEM!!! I cannot be the only be this has happened to.ALm


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