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HI Cub Cadet. I bought Cub Cadet XT1 LT42, IntelliPower, from Home Depot, on the last Oct 1st, 2021, since it runs only two times for 1hr continuously, after that, it stops in the middle of the lawn after the max 10 to 15 min run and won't start till mower stay in rest for 3 to 4 day. Even after 3 to 4 days of rest, I face the same issue. Took it to Cub Cadet authorized dealer repair center in Logan, Ohio (Columbus repair dealer not except Cub Cadet for repair) to Allpower Equipment and explain to them after three weeks they call and said nothing wrong with it. I went there and test run and runs for 30 min without any issue. Feel like they use some special kind of chemical or Fluid to make it run for at least 30 min or so. I talk to the person name Daniel and he said it might be starting coil so leave it he will check again, after 5 days I call them and they said they found a loose connection in starting coil and they fixed it. (First, they said nothing wrong with it and runs for 30 min and then after repair the loose connection, since they delivered the original issue popped up again.) They charge me $186.28. ($120.00 pick/delivery+ service +tax.) They delivered the mower on May 19th2021, I started on Saturday, May 22nd and as usual, after 10 min it stops again in the middle on the lawn. This means the mower not repaired in the manner, which is supposed to be. I am facing this issue for the last 5 months and getting frustrated and embarrassing to push the mower from the lawn into the garage every time. Total running on the mower is 13.1hr. (It was 8hr at the purchased time.) I replaced Plug; replace regular gas with Premier gas, use starting fluid but no success. <br /> My concern and question from Cub Cadet Company management are, is I invest my hardened earned money on a piece of metal, or I just dump my money in the trash. Home depo not accepting returns, because it was on sale and not arranging for the repair. In addition, does not make any sense to send for repair again and spent $200 to All Power in Logan or anywhere else in Ohio. I talk to Scott at Cub Cadet last time on April 19thand my case # 06650740. I do not know what I should do. I am requesting Cub Cadet Management; please resolve this issue as soon as possible, optionally returning this unit in exchange for another one or money back. Thanks.<br /> 6/9/2021 Since I rcvd back from AllPower Cub Cadet authorizes dealer repair center, won't run more than 10 min.


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