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I guess I should be grateful after reading other comments but I'm so frustrated!! I bought a brand new 2018 Grand Cherokee that I am still paying on and my radio screen has separated from the unit. This has caused skipping, the navigation to just pop on giving me directions where I am not going , and dropping calls. If I need 911 or am in an accident I will not be able to use. There is no reason this is happening and to charge 1200.00 to replace!!! I totally loved my jeep until now and would not recommend them to anyone. Why aren't they addressing these issues and I truly question if anyone reads these.


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