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This is my first Oreck vacuum cleaner, and I loved it up until it stopped working which was less than 2 1/2 years after I purchased it. I took it to the Oreck dealer in Fayetteville, GA, and was told that they couldn't get the part to fix it since Oreck no longer makes this particular one. Twice now I have tried to use their online chat for tech support, but never get a response. I had a Kenmore canister vac that worked for 20 years so an Oreck one that worked only 2 1/2 years is unacceptable!


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