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I had a scheduled call back appt. They did NOT call me back .. I am on vacation in New Brunswick travelling into the states this morning. Have been trying to speak to a human as I am entering the states for six months and want to suspend my services. You cannot get the darn robot chat to understand a simple thing. Now they are going to set up another appt for long after I am into the states. I will not pay roaming fees nor will they call you in the states. What customer service is this? None. I will be looking at cancelling this provider. The worst I have ever had! Even the verification codes are beyond trying to figure out!


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