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Alamo Rent A Car Corporate Office

Alamo Rent A Car corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Alamo Rent a Car

Enterprise Holdings
600 Corporate Park Dr.
St. Louis, Missouri 63105
United States

Phone: 314-512-1000


Alamo Rent A Car Corporate Office Comments

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I never will rent a car from Almost again, after making reservations a month ahead time prepaid. On February 9 arrived at airport Punta Gorda,FL.a d standing in line over 45 min and when I did finally Reach the counter the salesperson told me it was not prepaid,even after I show the conf.and the bill from the credit card company ; The Station Manager. Did call me the next morning to apologize that not enough for me to rent or do business with Alamo again.

Terrible 2/13/14 10:14PM


I Made A Reservation Online To Pickup A Car In Orlando Fl. To Drive To Fort Lauderdale. I Was Told Over The Phone Before Making The Reservation That My Debit Card Would Be Accepted For Payment With No Mention Of Other Requirements. I Had To Cancel My Reservation At The Airport When I Tried To Pick Up A Car. I Was Not Told You Would Not Accept My Debit Card. It Caused Me Hardship Because I Had To Have My Family Wait As I Walked To Each Of The Other Companies Until I Found One That Would Accept My Card. For This Reason I Will Not Be Able To Use Your Company In The Future.

I Was More Disappointed Because The Agent Who Serviced Me Offered No Help. She Was Rude And Unkind. She Turned And Began Working On Her Computer As If I Were Not Still Standing There.

Is There Another Way To Pay For A Rental Car Since I Dont Have Credit Cards Or Do You Offer A Special Card For Use As A Credit Card? (maybe Something To Think About Adding To Your Payment Plan, An Alamo Card For Elite Or Regular Customers. Is There Any Type Of Compensation You Will Offer Me In Hopes Of Gaining My Business?

DARLA 12/1/13 11:35PM


I have been having a "conversation" with "Brenda" regarding my concerns about my pending rental at the Denver Airport this coming Wednesday.

I find her responses less than helpful, short, and bordering on rude. I am a loyal renter of Alamo's and have had issue with your website in the past. Your rates are high - - there are better rates out there, even at this time of year. I was interested in prepaying my rental for the 10% discount, but could not find the link. Brenda's response some weeks back was that if I did not choose the option at the time of the reservation, then I was out of luck. Of course, if that were the case, I simply would cancel the reservation and redo it, but I did not see the option.

I responded to Brenda stating that I looked for the link but did not see it. Her response was that if I did not see it, it was not offered at that location or time.

That, of course, is possible, but I want to know if the Denver airport location offers this at any time. If not, I will shop elsewhere. If so, then I want to know why weeks out I could not get this discount, but corresponding with "Brenda" is exhausting and, frankly, I do not have to put up with it. Can you give me a reasonable, to the point answer?

Mike 11/22/13 7:03PM

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