Cigna Corporate Office

what kind of a buisnes are you people running.I get a bill from 12-7-11 on 2-21-13 stating cigna well pay nothing have wasted 111 min calling only to find out some desk jocky sat on this for over a year and did not forward to my hra account but cigna well still not pay and blames this on mayo health also the letter from cigna stated i used 1375 of my hra when i called them they said i had 107 left in my acount i had 1600 to start with who had the piza party

mark 3/24/13 3:46PM

---

Once again I am missing my chemo because of payment filed wrong. All I get is excuses. Some idiot cant read the computer screne at cigna. In 2010 eleven payments out of twelve was late or short changed! I dont pay cigna and expect this service!How is cigna going to fix this? My chemo has been pre approved by cigna every four weeks not every six weeks.

Mr. Mark L.McOnie 3/22/13 11:54AM