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Original Comment I purchased a Kodak Esp 9250 printer last spring from BestBuy for $200, I havenâ??t used the printer in about three months. Today I turn the printer on immediately the red error light starts to blink with an error message stating (Printer head carriage jam ) I opened the top only to find that there was no jam, I tried to move the carriage myself only to find that the carriage will not move at all. I called Kodak and was informed that I have to purchase a new printer; I then asked is there any service centers I can send the printer to. I was informed there were no service centers, and that I have two options, 1. To purchase a new printer or 2. Purchased a refurbished printer. I was in disbelief that the printer I just purchased 13-14 months ago just stopped working and the only option Kodak have is to purchase another non-working printer from their FAULTY company. This is unacceptable business practice for a company to just abandon its customers like this with no solutions to the problem, other than spending more money on defective equipment.

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