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Original Comment I went to my local cricket store located at archer and central,chicago,Il. BECAUSE THE PHONE I PURCHASED ONLINE CRICKETS SAID THIS WAS SUCH A GREAT DEAL.I have been with this company over three years they take $5.00 every month for insurance never filed a claim in 3yrs. That equals $180.00 now they want me to pay $50.00 deductable which that equals $230.00 total. The (2) phones I have do not cost that much.Did not recieve any respect from any of there employees I spoke with everyone just wants to pass the buck to the next even the escalating agent(Casey) from Salt Lake city Utah I spoke to hung the phone up.They just want your money they do not give any HELP. Thought they were a good company now I know they SUCK!!!!!!!!!!!!!!!!!!!!

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