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Dear Net10,<br /> <br /> This is my first time using your service I have an android and after six days of using it, the screen no longer responds to my touch therefore I cannot use the phone. I called technical support and they told me I had a defective phone and they would send me a new one but THEY DIDNT EVEN ASK FOR WHERE TO sEND IT!!!!!!!!!! THEY GAVE ME A TRACKING NUMBER BUT NEVER GOT AN ADDRESS OF WHERE TO SEND THE PHONE!!!!!!!!!! I am highly angry and am concerned on how you guys manage to still have an operating cellphone company. I am calling headquarters tomorrow and I will not stop until I speak to the idiot in charge!!! This is REDICULOUS!! I expected SO much better.


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