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Bought a new stainless steel whirlpool 3 years ago. It was top of the line,pull out bottom freezer,side by side doors,we payed 100.00 dollars for extended service contract.(5 years) We lost our receipt,called the service dept they said it would take 2 weeks to retreive our information in files,we waited 3 weeks called them back all service management people told us unless we could give them an exact date of purchase they would not honor our extended service contract. I can't belive they can't find any kind of proof of any kind of receipt or delivery papers . Best to buy your appliences at a small dealer who will be able to retreive your paper work. Would not buy anything from Whirpool or Lowes again.


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