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Original Comment Dear Spirit, I just wanted you to know that my family was on a return flight from Dever to DFW on 3/18/13 on flight # NK720 that had several problems. The flight started in Las Vegas and when we got on in Denver the plane was very hot. We were told to get are seat belts on only to find out the AC was not working. It became so uncomfortable that I needed to stand up. Your attendant asked me to sit down which I thought was weird since we were not going anytime soon. A couple of rows up an elderly man was having problems dealing with the lack of air. His daughter was trying to help him get some relief but your staff did nothing to help him. After 30 minutes of sweltering the ac unit was fixed. After we took off the daughter of the elderly man was complaining to (Marcus) one of your flight attendants. When he came back to the rear of the plane where my wife and I were sitting we overheard him say that the daughter was complaining about the service she and her dad were getting. Marcus comment was that if the woman and her father wanted better service they should have paid more for their tickets! Two problems here: 1 Every ticket holder should get quality service, 2, As a paying customer I don't want to hear an employee complaing about having to do their job. In additon to this incident your female attendant on the flight started singing the words to Party like a Porn Star while she was standing behind us. We had a 5th grade boy sittingnext to us that could hear her! In addition to the singing the same attendant took off her shoes and put them in her travel bag above my head before we had landed. This all was very unprofessional and really reflected poorly on your airlines. I'm sure you train your attendents to perform their job in a more professional manner than this but they seemed more interested in trying to be funny during the anouncements than doing their jobs! Before I would ever consider flying my family with you again I would have to hear back from you that someone in your company talk to these attendants about their behavier.<br /> <br /> Let me know.<br /> Thanks, Paul W Vernon

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