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Original Comment I've been a longtime Tracfone user, and have been satisfied with the actual phone service. But this is my second customer service fiasco.<br /> Only 1 1/2 months after buying my NEW phone, the email stopped working. On my 2nd call to Tracfone the rep actually wiped out my Browser access, too. I've been promised 3 times that I would get another NEW phone in the mail (after I insisted) and I now have 4!! re-conditioned phones sitting in my kitchen. One cust. rep even argued with me that re-conditioned phones are NEW! I am losing jobs due to my lack of email on this phone. After 8 calls to cust. &quot;service&quot;, talking to supposedly higher-up managers, 5 1/2 hours on the phone, and now 2 1/2 months of this nonsense, my problem still is not solved. Aaaaahhhhhhh!!

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