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Original Comment I have lost track of all the people I've talked with since I've paid my car off in the first part of April 2013. Quite a few of them I couldn't really understand because of their accents. NOT TO MENTION they didn't get what I was saying to them and instead of a short conversation most of the time they were almost 45 minutes to an hour. Very frustrating!! The last guy I spoke with it took me 20 minutes for him to understand I was talking (after mentioning it 4-5 times during the conversation)about SC DMV and not FL. He sent me something in the mail (altho' he said it was a copy of the electronic title he would send) that was signed by a Latressa Dailey (no title under her name) and also notarized. I thought that was very strange and unprofessional. Again I am frustrated by this man that obviously couldn't understand me! But I couldn't understand why he had some "chick" send me a letter that was "notarized" and with NO TITLE for her position with the company. How do I know that she didn't sit in a cubicle next to him????? I have used Ally since my first loan in the early 80's but now will look for another company. I AM VERY VERY UNHAPPY AND REFUSE TO GO THROUGH THIS TYPE OF NIGHTMARE AGAIN!!!!!!!!!!

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