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Original Comment I contacted AAA as I was unable to get my car key into the ignition. Having explained this to the customer service person, I was asked to attempt various movements of steering wheel and gear shift. Having established the problem, a tow truck was dispatched with the understanding that if the driver was unsuccessful, the car would be towed. I requested the car be towed to my home it being the weekend and not having any other recourse. I rented a car to get to work the following day. It was explained by a co worker that this happened to them a locksmith cover is included for up to $50. When I called AAA again to find out why a locksmith was never sent or suggested, the customerservice person asked what did I wish done and i answered that i need a locksmith. A tow truck was dispacthed again. I called again expressing what was required and expected and a locksmith was referred. after the locksmith arrived and repaired the ignition, i was told that I would not be reimbursed the $50 as it is only for access related issues. <br /> <br /> My complaint is that this is very deceitive as the benefits clearly reflect Locksmith Services. Secondly knowing what my issue was, if a locksmith was dispatched or referred, I woud not have expended $155 for a rental car nor would two tow trucks have been dispatched. I would like to be reimbursed $50 for locksmith services and $50 for a portion of the car rental.

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