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Original Comment I had a very unpleasant experience at Ft Lauderdale location ( I don't know the process when hiring/promoting staff, however the manager on duty at this location, Kimberely treated me & my party w/such disrespect in front of her employees & then bad mouthed us to other clients, all because she didn't understand what we had ordered & when we clarified to her what we wanted she got verbally aggressive stating that she "bites" instead of "barking" when I expressed my concern for her unprofessionalism she told me if I had something to say I can fill out the survey online. So I am taking her advice and voicing my experience of this terrible experience and from what I see I am not alone with these feelings apparently there is an issue here.

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