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I purchased a haier a/c/ unit in september of 2011 from a wal-mart store, i had only used it one month. the following beginning of summer i went to test the unit by turning it on and low and behold, i could not get the machine to work, so i took it to a techician to discover the the electronic boards were not talking with one another. they had failed and would need to be replaced. i was under the factory warranty, so i called haier early in the summer of 2013 and reported the problem. Haier told me that they would replace it and would get back with me in a few days with a <br /> tracking number and a date they would shipp.<br /> this is now october 29,2013 i have not received any conformation of shipment, i call them about every month to follow up and all i get is i'm sorry, i will escalate this with my supervisor and i will get back to you in two days.<br /> <br /> I'm going to report them to the consumer products division of our federal government, I doubt a congressman would do anything to help in a similar situation.


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