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Original Comment I bought a whirlpool washer last October. After a year of very little use (perhaps twenty washes) since I am not in New York often, it stopped working. It would not turn on. I called the store, Drimmers in Brooklyn, to ask what I should do, since I was under warranty with an additional three year warranty...they gave me Danmark repair to call, which I did. They came out a week later. They came out a second week. They came out a third week later. They came out two other times in the fourth week. They installed three new parts, none of which worked, and one of them replaced twice. Since it is now a month that I am without a washing machine and with an apparently fraudulent warranty, I still have no machine that works. I called Whirlpool technical support, spoke to Bridget, Eva, Jonathan, Carol and Sue (different calls, of course) who all told me that Danmark had to send them the information on their attempted repairs and tell them they couldn't fix it, and then they could send out another repair outfit for a second opinion. Yesterday Felix came from A and E factory service who, no surprise, couldn't fix it and is ordering a part (for the third time for this particular part) and will come back next week maybe, if the part comes in. I am, at this juncture, really angry and feel really cheated, and called Whirlpool technical support and asked them for the corporate phone number, which they wouldn't give me, so I said I would get it on the internet. Which I did. I called yesterday and spoke to <br /> Tinika who said she would have a superior call me today. I mentioned to her that six calls from repair services must have cost Whirlpool at least eight hundred dollars...for nothing....and I paid a little more than half that for the machine originally. I think that's an incredibly stupid way to do business. And I also realized that these repair businesses don't want to fix a machine in one call.....they make their money on repeat visits, and that's what they are doing to Whirlpool. I hope someone wakes up there in the corporate offices.

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