Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I purchased an android tracfone in Dec 2013. It worked for 2 weeks after which is froze on the emergency call screen. I contacted tracfone and was on the phone 1 hr with a rep who was unable to fix the problem. He said they would send me an envelop to return the phone. I returned the phone on 1/8/14 and it was received at tracfone on 1/11/14. The rep I talked to said I would receive a replacement phone in 3-5 days. Instead, I received a box with ANOTHER return envelop but no phone. I called again and explained the situation. After speaking to several levels of reps, I was told that it was a mistake that I received the 2nd return envelop. And again that I would receive the replacement in 3-5 days. That was appx 3 days ago. Today I received a box which contained yet another envelope to return a phone in .... NO PHONE! I called tracfone again and went through different levels of reps. The last one put me on hold while he "talked to corporate". As I was holding, a busy signal started blaring in my ear and the phone cut off. I am thoroughly disgusted with tracfone!

Feedback

Your Name

Your Email

Verification