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I purchased a paper shredder 11/29/13. I filed the "EASY REBATE" form online that day. Several days later I received an email saying it was being processed and I could track it. Finally on 1/16/14 I received an email saying "The check is in the mail - HONEST". I called on 1/27/14 saying I had not received it. I was told I would have it any day now. I spent a great deal of time on the 31st waiting on the live chat - was 69th in the que. No satisfaction. Couldn't help. Couldn't forward a complaint. 2/1/14 - Just checked mail again and nothing from Staples. So much for EASY REBATE, easy for them, but now I am out $35 and fuming mad. Are you really trying to tell me that it takes the post office more than 19+ days to deliver a rebate to me. ARE YOU KIDDING? On top of all that, I saw the shredders on sale at Staples without having to bother with the "EASY REBATE". What a rip off. Watch out!!!!!!!!!


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