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Original Comment This is my fourth day without phone, internet or cable service. I called for service at the end of the first day (Tuesday, 2/18). The person I talked to told me it was a line problem,but their technician still needed me to give him access to my home. I was then told the only time a technician could come to my house was from 8-2 for the next two days. Don't most people work? Wouldn't you think a company like AT&amp;T would schedule a sufficient number of technicians after 2 pm when people return from work? Regardless, I accepted the inconvenience, as was told the next time a technician could come after 2 pm was on Thursday (2/20). A time was scheduled from 4-8. I rushed home from work, waited until 6:30 pm until the techniciann arrived. Needlesss to say he was unable to fix the problem, that by the way, was an outside problem. He assured me someone would be by the next day to fix the &quot;line&quot; problem. Again, I accepted the inconvenience. Just before going to bed that night, I decided to call AT&amp;T service agian, just to be sure someone was scheduled. I was assured someone would be at my house at 10 am. I gave them my cell number and asked that the technician call after fixing the problem and leaving my home. By 2:00 pm the next day, still no call. I again called the customer service line after waiting for too long, like other calls was told the technician would be there some time today. I told them I was promisesd 10 am, no answer, all very apologetic ... that doesn't help! Is this how you treat your customers... never been late on a payment.... Still Without Service! 4:20 pm 2/21!!!<br /> <br /> Bert

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