Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment When I called Days Inn South Alexandria Va, I asked the front desk person for the ground floor(petrified of a fire) and a pool for us to swim at during the day when my husband is at work and was told, "No problem Mrs. Greene".I was told by the front desk person that booking through Hotels.com will get me a better rate, so I did within a few minutes of our conversation.$20 cheaper per night.I was assured by Hotels.com that my room would be ground floor. Well, I get here and they tell me that they already booked all the ground floor rooms that I would have to be on the 3rd floor. So, I go up to the third floor and notice that maintenance is painting the balcony floor so I can't even walk down to my room. After 20 minutes of waiting in the 98 degree sun, the manager comes up and tells me to go to the 2nd floor. When I walk in, the room smells. The rooms are gross, bathrooms have mold and dirty grime ,and the tv wouldn't work. It keeps shutting off and says no signal. Maintenance tore out the outlet in the wall trying to fix it leaving exposed wires.They are still exposed 3 days later. The rooms have not been cleaned at all the entire 4 days here.No wiping off anything, no making the beds and no running the sweeper. Only clean towels were brought in. When I decide to take my son to the pool. Get down there and it says Closed till 4pm. It is only open from 4-9pm. I am so irritated. My son and I had to spend the whole week stuck in this old, outdated, dirty room while my husband is working. I specifically asked about the pool and was never told it is closed till 4 pm, or I would have definitely stayed somewhere else.I have pictures of the filthy rooms to back up my story.

Feedback

Your Name

Your Email

Verification