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USAA has been a very good company to deal with and they are prompt in collecting their premiums; but, heaven forbid that you have a property claim. Short of reading you your Miranda rights, fingerprinting and mug shots they basically treat you and your family like criminals - which delays payment of claims (per their policy) and ultimately incurs more hardships on the family and further damage to the house (after fire) that only exacerbates the original claim. I am almost at the point where I am going to change insurance companies, even thoug I am almost a 20 year customer and still serving in the military. I warn - beware of the lure of low cost insurance, there are ultimately serious costs added


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