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Original Comment This complaint is on my daughter's behalf. I am a witness. I go to Kmart w/her a lot. The Kmart located at 50th & L St in Omaha NE is terrible. The customer service & cashiers stinks. The managers are no better because they are backing them in being very rude & unhelpful. There is always a problem at this location. It is ridiculous. We are spending our money & their are treating us like crap. That is not right. ie, she put some things in layaway during the special. At the end of the transaction, the girl told her, "you are one cent short" to qualify. Really, you couldn't tell her that sooner, she could have added 1 more item to layaway. Her reply, I didn't know. Don't believe that. You're the cashier and you can see the totals. Another time she brought something back that she had prev. in layaway. Customer service said it wasn't Kmart's product when it clearly was. They said the #s did not match. Well, that is not her fault, they should have checked with Layaway. They eventually gave her a refund, but in the meantime they gave her a big hassle. Don't tell me that Kmart doesn't know their own products because every retailer does. We may not be Latino, but that is no reason to treat customers bad for no reason. There are too many incidents to name them all. This is an ongoing problem with this particular location. Hope you can get them to do better. Maybe management classes for the mgrs., and customer/people skills class for the other employees. I have none of these problems with your competitors. My daughter has vowed never to shop at Kmart again and I can't say that I blame her. Thank you.

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