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Original Comment Extremely disappointed by RCN billing department. I have been an RCN customer for about 20 years (bundled services). I pay a lot of money to them every single month. With the latest increase (extremely high), I called billing and asked if being a very old RCN customer in good standing (all my bills were always paid on time) and if they could offer me some promotiponsl rates which would bring me closer to about $270/month I was paying ,billing supervisor and rep basically said there was nothing they could do and challenged me to go find another service provider which I intend on doing. I guess saving $250/year to RCN makes a lot more sense than getting about $3,500/year. Did these people ever take math classes? Very surprised, disappointed and will follow advise looking elsewhere.

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