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Just a heads up for occasional travelers. The "ticketing fee" of $35.00 AA agents charge is really a "TELEPHONE ticketing fee". Cost me $315.00 on 9 tickets recently purchased for a family vacation. Agent described it as a ticketing fee, customer complaint dept. described it as a ticketing fee but Oh golly! on my email confirmation it says it is a telephone ticketing fee. Should have stayed on Kayak.com and saved a lot of money. By the way, absolutely no satisfaction from AA customer service. Surprise Surprise.


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