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Original Comment Wanted to purchase my 4th Hyundai on 3/2/15. Signed a contract with Riverhead Hyundai in NY. I was told I could take the new car home with dealer plates as they would call me tomorrow with my new plates and temporary registration.So I left my car as trade in and my $1000 deposit and off I went.so on 3/5/2015 when I didn't hear from them I stopped in only to be told there was a delay and not to worry. Well on 3/9/15 after still not getting a response from dealer I realized i'm driving with expired dealer plates! So back to the dealer I went On 3/10/15 only to be told that I need to sign a new contract. I refused. So because of that I was back and forth to the dealer for approximately 5 days with a different reason as to why I should sign a new contract. I refused and wanted my trade in and deposit back. I was told that my trade in was gone,and if I didn't sign a new contract that I wouldn't get the registration and plates for the new car. So I told them to keep the new car. So now I was out a car and my down payment and had to make a payment on car traded in because they never paid off my trade in. approx 5 days and out of work for 3 days because of no car. Finally I had enough and filed a complaint with the Attorney General in New York and the DMV. After letting Riverhead Hyundai aware of this and promising to go to the media if this deal wasn't rectified they miraculously gave me my trade in back but refused to give me back my deposit citing I had to pay for mileage and I would have to wait for the difference. No where in the contract does it state that I have to pay for mileage if the deal is canceled And car is returned. After all of this I finally called the finance co. And asked why the dealer needed a new contract. They said the dealer over inflated the price of the car so much it raised a red flag and finance co. Said no. And so the dealer tried to alter the new contract with approximately $5500 in warranties and insurance stating the bank wouldn't finance without it. I refused yet again Because that's a lie. They tried the old bait n switch but I wasn't falling for it. The staff was extremely rude yelling at me in the showroom with customers. I am extremely upset at the lies and deceptive practices of this dealer that I unfortunately for you Hyundai will never buy another car from you again. I strongly suggest you look into this dealership because apparently they do this alot and customer's don't catch it until it's too late.

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