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Original Comment So, my MO was stolen on 10/31 out of my purse. That was on a Saturday, Monday morning I overnighted the claim form with allt he information needed. I contacted Money Gram 2 weeks ago and the representative told me that it can take up to a month for them to process my request. The check cleared my account, so I knew they received everything. I called today and the gentleman told me that, to protect me MG waits roughly 65 days to refund. So I asked him, I understand the policy on how long it will take to refund the funds, but why wouldn't they cancel the money order so who so ever has it would not get the opportunity to still cash it. The representative told me they were not a bank and cannot just cancel as I was canceling a check from my account. So, what happens if whoever stole my MO decides to cash it b/c it is still good, even after I have notified MG about what happened? The rep told me, if that happens then they will investigate, which means I have to wait longer and possibly pay more monies. REALLY!!!!!!!!!!!!!! Does that make any sense. I have left a msg for someone in the corporate office so we will see what happens. That just does not make sense. Void the check so no one can access it and then tell me the waiting process, but don't allow the thief the opportunity to cash the MO 2 months later.

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