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Original Comment I placed my Christmas Card order on Nov. 30th...It is now Dec. 17th and they have not even shipped. I have chatted 4 times now trying to either get my cards or my money back and I get neither. The customer service is horrible and I get the same answer over and over... "Please don't worry about your order we are working as quickly as possible and we will send you an email when the order has sipped." When I asked to talk to a manager they just put me on hold and came back and said... "I talked to my manager and they have upgraded your shipping to 2 day shipping" but they had already done that the last time I had talked to someone....so they did nothing. And all I wanted to do was cancel my order and get my money back. This company is a joke.

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