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I don't know about other states but in Pa recording phone calls without the consent of both parties is a CRIME under title 18 wiretapping. RCN has refused to call me or talk on an unrecorded line over billing issuse. They are adding late charges before the bill is even 10 days past due. From the other comments I see they seem to do nothing to take care of the consumer. Today I was hung up on and put on hold for 17 mins. What great service. Thinking about going to a wireless provider they are a little slower speed but 1/2 the cost per month. It's great when you the choice of one or none to chose from


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