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Original Comment This is my story of how customer service should be:I am a Proud Harley owner.... a new bike with 7 miles on the bike. I had a long distance delivery of the bike. As the bike rolled off the truck I noticed a note taped to the head light. " no keys" so called the dealer who advised me that it would be 10 to 15 days before we can get you some keys cut. After many days had passed I called customer service on Juneau ave. in Milwaukee Wi. Harley's HQ. spoke to Jamie. Things started looking better and better from that moment on. You talk about a man that fulfilled the definition of customer service. Jamie has been a HARLY employee for over 20 years. The long and short of my story the keys to my bike are no longer an issue.

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