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I'm a gold elite customer and can't believe you can't resolve a problem. I'm extending stay at a hotel and roughly ever 6 weeks I have the hotel check me out and then check me in the same day. That way I can find out if I'm getting my points. When I call your lousy customer service they can't get it resolved and all I do is argue with no points being updated. I'm at the point I would rather sleep in my car than stay at your Holiday Inn. The hotel is fine its your lousy corporate office


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