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Original Comment We cruised June 2 - 9, 2017 and were charged for 3 beverage packages for 2 people. We called prior to cruising and also on the cruise. They both told us that we were only charged for 2. I requested a refund and a case number was opened on June 12th. As of yesterday July 5th, we are still waiting for a refund and have sense have had 2 billing cycles (plus interest) of our credit card. They told us that it would be credited July 11th vs. the 15 days from the original filing date. I wonder how much income they make mischarging and using their customer's money per year?

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