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Original Comment Just thought you should know. I live in Mountain Home Ark. I have been here since the beginning of 2012. I have been in your store here a lot of times but not any more. I have yet to go in this store and have someone ask if I need help not once. My battery died in my truck Friday. I was close to your store so I went in to get a battery. One of your employees was walking up to the front of the store. He saw me and stopped. I thought he was going to help me but instead without a word he turned and walked away. I thought if they don't want my business I'll go elsewhere. I went to O'REILLY'S where they said welcome and we will be with you shortly. I bought the battery from them and they even installed it. I worked in auto parts for about 14 years. I was either manager or assistant manager during this time. Our main thing was to acknowledge a customer as soon as they came in. This was part of customer service training. I also worked for Auto Zone during those years in Memphis Tn. They told us to speak to the customer as soon as they enter the store but apparently they don't have this type of training in the Mountain Home store. I have had a lot of people tell me they get the same treatment in this store. So as I said before that was and will be the last time I set foot in that store. I wasn't going to send this message but the more I thought about it I thought you should know. I know I would want to know I'm loosing business.

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