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I rented a car in Lake Charles Louisiana on Aug 19 to be returned on August 27. Everyone knows a hurricane destroyed Lake Charles on August 27.(loss waiver agreement purchased) At the direction of AVIS employees, I left the car in Louisiana during the mandatory evacuation. I returned to find the car under a carport. AVIS demanded I remove the carport in order for it to be towed - which I did under protest - before the contract could be terminated. I have spoken with more than 40 AVIS employees over the past 23 days and the contract has still not been closed and no one seem interested in resolving this case. Do not have any confidence in this company and would not recommend AVIS to anyone.


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