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Original Comment I am a regular Ross customer. I frequent Ross monthly (at least) I had to bring my Daughter to Vanderbilt for an appointment and stopped in the 100 Oaks locations (South of Nashville) we found 2 piece pajama sets priced $13.99. These sets were sensored together with tags and marketed so. As a 2 piece set. My daughter went through the checkout first, paid for hers and was ready to leave the building while I paid. Before she left I realized the tags on my 2 sets were priced $14.99 instead of the $13.99 that she paid. The cashier explained to me that they came in separately and were already priced. I understand this as I am a manager (5 years) for Belk Dept stores. No problem. I was fine with paying the $1 more than my daughter did the the same item (even though the customer should ALWAYS be right and taken care of. At least at Belk they are) when she went to remove the sensors from my sets she saw additional price tags on them? The manager was called and she explained to me that they had just then? Received an email stating that these particular pajamas were Mismarked and should be sold as separates. She REFUSED to sell them to me as sets (as they were clearly marked and hung) telling me I would have to pay separately for all 4 pieces instead of the 2 as were offered for sale. I explained to her that I understand retail as I too am a manager for many years however I also know that no matter what, we make EVERY EFFORT to accommodate the customer! She outright refused to work with me at all and actually took my items from the cash wrap before I even finished speaking and walked away!!!<br /> Needless to say, I will NEVER shop at this store again!

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