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Original Comment I bought a microwave CWM-100 several years ago. It worked fine for about 5 yrs but then stopped heating food. I have called several repair shops in my area but was told they don't work on Cuisinart. Apparently they can't get parts. The microwave was over $400 and still looked like new so I wanted to just have it fixed. I knew the warranty was up so I contacted customer service. I was told I would need to send it to Arizona to see if it could be fixed. If it could be I would have to pay God only knows how much to have it fixed then pay to have it sent back to me. I have asked if I could purchase the part and have it fixed locally but told they couldn't!? Why not??? I am totally disgusted at this company. The customer service lady I spoke to just said she was sorry that she couldn't help me. So basically I am just suppose to throw it out and get a new one. What a waste! I will never buy this brand again. After reading all of these negative reviews I'm not even gonna bother going any further since this company seems to be a joke!

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