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It took 5+ separate phone calls with different people each time until I finally connected to an individual in the "Commercial" category with a different phone number to get someone who really cared about my difficulty for which I was grateful. I have used Linksys Routers for over 20 years and have installed them for friends and neighbors. I own 6 E 8450's having returned 6 Velops that could not hold a signal as a mesh system and got stuck with 5 RE 6500 range extenders that again couldn't maintain a constant system connection used in a 2100 sq' residence to maintain connections with our security system and an emergency generator. Linksys has in my view deteriorated and I intend to discuss my experience within the technical community on social media. Suggestion: Either make more reliable products and have technical service that is just that. This probably will never be read or responded to by Linksys, or who ever owns them. If not responded to within a reasonable period of time, I WILL POST THIS AS MANT PLACES AS POSSIBLE AND JUST MAYBE, WHOEVER NOW OWNS THE LINKSYS COMPANY WILL GET THE MESSAGE. SteveZ


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