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Original Comment I bought a Kitchen Aid fridge in 8/2020. My ice maker stopped working. Come to find out it's a manufacturer issue. The wires on the freezer side underneath are what looked to be cut because it has been pinched by opening and closing the door. They did not allow enough slack for opening and closing. Called Kitchen Aid and I have to spend $150 for technician to confirm this with them when I already called a technician who verified this. That's how we knew what was wrong. Oh but it's not their technician they use. So I called the technician they use and he said even if they came out and looked at it and verified that issue I would still have to pay the $150 and they can't do nothing about it anyway. It is infact a manufacture issue and the only way to fix it is replacing the door. Technician said they can repair the wires but might only last 6 months. So why do that for it do break in 6 months. Technician told me I need to call Kitchen Aid. Well I did and they say that's not covered under warranty. BS!! It's a manufacturing issue, why is that not covered? Why do I have to spend $1400 for a door on a $3800 fridge that's only 3 years old!!! This is so unfair. I'm disgusted and will never ever buy a kitchen aid again in my life. For that price they should stand behind their products. So ashamed of this company. They are scammers and take advantage of people! We don't make hardly any money and now I'm stuck with a expensive fridge with no ice maker. I invested in this fridge for two reasons, one I needed a counter depth fridge cause of my narrow kitchen and this one was the least depth and I thought Kitchen Aid would be more quality and last a very long time so I decided to go ahead and spend the way extra money but boy was I wrong!!! Horrible appliances!

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